Theory or practice?
Theory or practice?

Insights

Mar 16, 2024

Why many AI projects fail and how the neuland.ai HUB creates real scalability

AI in Companies

Artificial intelligence is one of the biggest technological upheavals in the economy. However, many companies face a paradoxical situation: On one hand, AI technologies are available and offer enormous potential. On the other hand, their implementation often fails due to structural hurdles.

Between Potential and Reality

One of the biggest problems is the isolation of individual AI solutions. An organism can only survive if its organs and systems communicate with each other. The heart supplies the brain with oxygen, while the nervous system transmits information in real time. Without this networking, the body would quickly fail. Yet this very problem occurs today in companies: AI systems are introduced in isolation, without being linked to other areas. The exchange of knowledge is lacking, and the potential remains untapped.

A system for process automation in IT does not communicate with the AI-powered analytical tool in sales. Production uses machine learning for quality control, yet the marketing department remains cut off from these insights. This fragmented use of AI prevents companies from deriving real value from the synergies of the technology. Another problem is the lack of control over corporate knowledge. Many companies use external AI models like ChatGPT or Google Bard without considering that their data is flowing into these systems. Sensitive information thus uncontrolled enters foreign AI models, leading to not only data protection issues but also the loss of strategic knowledge. Companies thereby give away a significant part of their innovative strength to external providers. Additionally, the unclear economic viability of many AI projects is a concern. Companies invest in AI without knowing exactly what real value the technology provides.

Profitability

The long-term profitability remains uncertain, as measurable success indicators are lacking. In many cases, AI models are introduced that are not integrated into everyday work and therefore are barely used. Without strategic management, the effect dissipates, and the technology falls short of its potential. Particularly critical is the issue of exploding costs. Each AI system incurs computing power costs – especially with large-scale solutions using Large Language Models (LLMs). Each individual query consumes computing resources directly tied to money. Without central management and budget control, companies can quickly fall into a cost trap, as different departments operate AI models in isolation and lose track of the total costs. And the problem continues to grow: AI agents communicate with each other, initiate processes, carry out quality controls, and thus drive usage – and with that, costs – even higher. These challenges show that companies need an AI infrastructure that is scalable, secure, and economically manageable.

The Solution? A platform that makes artificial intelligence manageable, secure, and economically usable.

The neuland.ai HUB – a well-thought-out foundation. The neuland.ai HUB is much more than just a platform for artificial intelligence. It’s not just about providing AI models but integrating them effectively into existing business processes. This gives companies a structured, scalable, and secure AI environment that enables more productive work while optimizing costs. But what does that mean in concrete terms? What functions are already available to companies?

Intelligent Chat Features – Efficient Communication at the Push of a Button

The neuland.ai HUB enables the use of advanced AI-powered chats with a variety of supporting functions. Users can interact directly with AI models on the platform and benefit from multilingual input and output. Translations, summaries, or stylistic adjustments of texts are possible with a click. Longer or shorter versions of answers can be generated as needed. Even long prompts and special characters are processed without issue. Another highlight is the intuitive control of model creativity. Users can adjust the so-called "temperature" of the AI to receive either factually precise or more creatively formulated responses. Additionally, text generation can be stopped while scrolling to quickly respond to already written content and seamlessly continue the workflow.

Document AI – Automated Analysis and Processing of Files

A central component of the platform is the ability to efficiently analyze and process documents. Companies can upload various file formats like PDF, DOCX, XLSX, or emails and have them automatically evaluated. The AI extracts relevant content, creates summaries, and organizes the information clearly. Currently, the number of documents that can be uploaded simultaneously is still limited, but up to ten files per request can already be processed – a feature that will be further expanded in the future. This enables the neuland.ai HUB to save enormous time in document analysis and ensures more precise information processing in companies.

Chat Management – Control and Organization of All AI Interactions

To prevent AI-based communication from becoming overwhelming, the neuland.ai HUB offers well-thought-out chat management. All chat histories are stored indefinitely, automatically categorized, and can be searched by date at any time. This enables quick navigation and facilitates the reuse of earlier AI-generated content. Additionally, users can create individual projects, delete individual or multiple conversations, or manually rename chats. This structure creates order and makes working with AI in teams easier.

Access Management – Efficiently Managing Roles and Rights

Companies that utilize AI-supported processes at various organizational levels need a clear distribution of roles. The neuland.ai HUB allows precise user management: New users can be added or removed while groups with specific access rights are defined. This ensures that each department can only access the AI models and data relevant to them.

Guardrails & Compliance – Safety and Data Protection as a Priority

As AI increasingly works with sensitive corporate data, data protection is of utmost importance. The neuland.ai HUB ensures GDPR-compliant data processing and considers industry-specific legal requirements, including BRAO and StGB guidelines for compliant use. Additional security mechanisms, such as session timeouts after prolonged inactivity and retaining inputs during connection loss, ensure that no data is inadvertently lost or disclosed.

Cost Management – Transparency Over All AI Expenses

Using powerful AI models can be costly, particularly when there is no control over resource consumption. The neuland.ai HUB therefore provides a detailed cost overview, enabling precise budgeting and tracking of AI usage. Companies gain transparency over current and past costs per month, thus avoiding unnecessary expenses. Additionally, the system suggests which LLM is the most cost-effective and efficient – a valuable support for optimal cost-benefit control.

Optimal AI Use for Sales and Collaboration

The neuland.ai HUB is not only optimized for internal processes but also for use in sales-oriented and collaborative environments. Companies can directly access an AI-powered chat assistant specifically designed for the analysis and processing of documents.

The Next Evolutionary Stage of Corporate AI Begins

The neuland.ai HUB already offers a solid foundation for the efficient and secure use of AI in companies. However, technology is continuously evolving – and so are the requirements of businesses. The next leaps in development are already underway to make AI even smarter, more scalable, and more economical.

AI Assistants for Every Department

Companies can already rely on individually customizable AI assistants. They can be configured for different departments – whether for sales, production, or customer service. These assistants optimize workflows, automate repetitive tasks, and allow for more efficient resource utilization. Budget management is also taking on new dimensions. Companies gain detailed insights into the utilization costs of their AI queries and can precisely control budgets by department. This helps avoid uncontrolled costs and maximizes profitability. With the drag-and-drop functionality, designing individual AI-supported processes becomes even more intuitive. Customized applications can be created without technical knowledge and seamlessly integrated into existing systems.

From AI Tool to AI-Powered Business Management

With the integration of AI agents, the neuland.ai HUB takes the next step toward automated corporate processes. These agents can control workflows, integrate into Outlook or CRM systems, and conduct industry-specific analyses. A central advantage is the optimized token usage: instead of processing each request separately, the AI agents bundle requests purposefully, thus reducing operating costs. Companies already benefit from more efficient management – whether in logistics, sales, or customer service.

AI with Context – Corporate Ontologies and External Services

Many standard AI models often work imprecisely because they lack the specific corporate context. The neuland.ai HUB sets new standards: corporate ontologies ensure that AI models can access specific knowledge more accurately. This makes answers more precise and relevant. The integration of external AI services such as Microsoft Copilot or Google Vertex AI is already taken into account. Companies can seamlessly integrate and use these flexibly.

Why Companies Should Act Now

The introduction of a well-thought-out, scalable, and secure AI infrastructure will determine whether artificial intelligence remains just an isolated experiment or becomes a cornerstone of efficient business processes. Now is the moment to lay the foundation for all AI services and agents – before uncontrolled silos arise.

With the neuland.ai HUB, this is precisely possible: Maximum control over corporate know-how and data – through GDPR-compliant data processing and complete transparency over all AI applications. Industry-specific AI models instead of generic solutions – the neuland.ai HUB enables the use of individually trained models tailored to the respective company. Efficient cost control across all AI applications – with integrated token monitoring and budget management by department, unnecessary expenses can be avoided. Seamless scalability for future requirements – companies can integrate new AI functions at any time without disrupting existing processes. Direct productivity gains – through automated document analysis, intelligent AI assistants, and optimized management of AI models, companies can already reduce manual tasks and make work processes more efficient today. Security and compliance as standard – with built-in guardrails, role-based access controls, and a detailed audit function, the neuland.ai HUB ensures that AI applications are not only powerful but also regulatory compliant.